Some of the services we offer include:
- Inbound, Outbound and Live Chat Sales and Service
- Customer Relationship & Retention Management
- Lead Generation
- Market Mapping
- Business Intelligence
- Technology Solutions
Soldat Technologies, a service organization comprehends that an advanced business requires to go above and beyond with its client relationship management efforts through productive client service that is tailored to suit their necessities.
We believe that to provide outstanding client assistance that results in customer satisfaction, businesses must focus on their customer’s needs and convenience. Keeping this in mind, we provide you with our custom customer service solutions that permit you to resolve every customer query and issue via the channel of their choice – voice, chat, text, and email.
Our extensive customer service offerings include:
- Escalation Handling
- Complaint Management
- Email Support
- Live Chat Support
- After-sales Customer Service (Refund, Return, and Claim Processing)
- Customer Retention
- Customer Loyalty Management
- Revenue management (Billing Support, Claim Processing, Order Processing)